Privacy Policy
At Chocolica Divine, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the details you provide when shopping with us.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Details: Name, email address, phone number, billing and shipping address.
Payment Information: Credit/debit card details or other payment methods (securely processed by trusted third-party providers).
Order History: Products purchased, quantities, and transaction details.
Technical Information: IP address, browser type, and browsing activity on our site (to improve website performance).
How We Use Your Information
Your information is used only for legitimate business purposes, such as:
Processing and delivering your orders.
Communicating with you about your purchase, shipping updates, or promotions.
Providing customer service and support.
Improving our website, services, and product offerings.
Sending you newsletters or marketing emails (only if you opt in).
Sharing of Information
We do not sell, rent, or trade your personal information. Your data may be shared only with:
Trusted Service Providers: For payment processing, shipping, and order fulfillment.
Legal Requirements: If required by law or to protect our rights and security.
Data Protection & Security
We use industry-standard security measures to safeguard your data. All payment transactions are encrypted and handled through secure payment gateways. However, please note that no method of online transmission is 100% secure.
Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings, but some features of the site may not function properly.
Your Rights
You have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data, subject to legal and business obligations.
Opt out of promotional emails at any time.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Us
If you have questions about our Privacy Policy or how your data is handled, please contact us at:
📧 Email: contact@chocolika.lk
📞 Phone: +94 70 574 5057
📍 Address: Old Kottawa Rd, Nugegoda – 10250
